This policy explains how cancellations, refunds and batch transfers work for DevCrest course enrolments. Please read it before you enrol.
1. Cancelling an enrolment request
If you have submitted an enrolment request but have not paid, you can cancel at any time by contacting us. No fee is charged.
2. Refunds before the batch starts
[Refund eligibility and amount if you cancel before the batch start date, e.g. the number of days before the start date and any non-refundable amount.]
3. Refunds after the batch starts
[Whether partial refunds are available after the batch has started, and on what basis.]
4. Batch transfers
[Conditions for transferring to a later batch, including any limits or fees.]
5. If DevCrest cancels or reschedules a batch
If we cancel a batch, you can choose to transfer to another batch or receive a refund of the fees you paid for that batch. [Confirm refund method and timeline.]
6. How to request a refund
Contact us with your name, registered email address and the course and batch concerned. [Processing time, e.g. within N working days, and refund method.]
Last updated: [date of approval]